Privacy Policy

Privacy & Data Collection

Personal Information Collected

Moody Candles collects various personal details, including full names, phone numbers, shipping and billing addresses, credit card information, and email addresses, for completing transactions and providing support.

Other Data Collection

Additionally, we collect data on user interactions with the site, such as clicks, time spent on each page, approximate location, new or returning visitor status, and device information (e.g., type of device used to access the site).

Third-Party Integrations

Moody Candles utilizes third-party services, such as Google Analytics, Shippo (shipping integration), and Square Payments. These services may also collect user data to assist in providing their respective functionalities.

Purpose of Data Collection

The collected data is used to gain insights into how customers use our site, to offer a personalized online experience, and to continuously improve and optimize our website's performance and content.

Erasure of Personal Data

Users can request the removal of their personal data by contacting hello@moodycandles.ca. We will make efforts to remove it from our databases and request our third-party integrations, such as Shippo and Square Payments, to erase relevant data as feasible within their respective policies and regulations.

Any changes or updates regarding the handling of personal data will be reflected in our Privacy Policy. You can always refer to this page for the most up-to-date information.

Last updated on: May 20, 2024